Last Check Time:
2019-11-17 18:17:49 UTC

75 Things You Should Know About Working in a Call Center: A Fun Look at Life on the Phones

This book is an in-depth look at what it is like to work on the phones in a call center. Fun, revealing and at times, shocking. Marsha tells it like it is to work 8 hours a day with headsets glued to your head.